Who is TeleBiz?

TeleBiz® is an established and highly reputable ICT-Telco Managed Services Provider (MSP), Communications & Carriage Services Provider (CSP) and Telstra Mobile Virtual Network Operator (MVNO), headquartered in Cairns, Australia.

30+years serving Australian business
>95:2client churn-in / churn-out ratio
5000+PBX systems supported on-site & remote
50+Business NBN plan options
95%of all quotations awarded to TeleBiz

An ICT-Telco broker on your side

Consider TeleBiz an ICT-Telco "broker" with the freedom to source and supply the best choice of solutions at the best prices. Single-branded suppliers have limited choice, so they supply what suits their shareholders, which is not always what suits the customer.

Consequently, TeleBiz's client churn-in/churn-out ratio is greater than 95:2, which we suspect is the most successful record of any CSP/MSP in Australia. In more than 30 years, TeleBiz and its affiliate companies have never received a demand from a customer, the ACCC, Fair Trade, Fair Work or the TIO. We are very proud of that record.

We deploy, manage and support an excellent range of top-quality ICT-Telco solutions along with discounted carriage services, billed via our own impressive single monthly billing system. Our clients never have to endure the frustration of dealing directly with the likes of Telstra and Optus ever again, because we do it better and cheaper. Our client database has grown weekly since we established the business, and TeleBiz is consistently awarded over 95% of all our quotations.

Rod Harris

Founder & CEO, ICT-Telco specialist for 30+ years

Business credentials

First Telstra dealer in Australia (1992 to 2005); first Optus master partner in Australia (2005 to 2007); first Vodafone business dealer in NQ (2014); regional market leader in sat phones; Telstra MVNO; advisor to NBN Co, the Dept of Communications and Productivity Commissioners; TIO member.

Personal credentials

Certified Engineer; Cybersecurity Specialist (Harvard); former Australian & New Zealand sports champion; Fellow of the Australian Institute of Company Directors (with Diploma); Fellow of the Australian Institute of Management; former member of the Australian Franchise Council.

Board experience

Former Deputy Chair of Commerce Queensland (FNQ), Far North Electricity Councillor, Cairns Regional Gallery Board, Cairns Art Society Executive Committee and Past President of the FNQ Motorsports Club.

Our expertise

Business Phone Systems (PBX)
Authorised dealer for many market-leading brands including 3CX, Alcatel, NEC, Panasonic and Yealink. Our technicians provide on-site and remote support for over 5000 PBX systems across most brands, and we carry out localised installation and maintenance work for tier-one carriage providers such as Telstra and Optus.
NBN Plans, Redundancy & Support
We offer what appears to be the most extensive range of Business NBN Plans in Australia, with over 50 plan options plus Ethernet Enterprise, along with the best NBN redundancy options. TeleBiz is an NBN co-accredited consultancy firm and regularly provides expert submissions to the Dept of Communications, NBN Co and the Productivity Commissioner.
Business-Grade SIP/VoIP Lines
TeleBiz's feature-rich, high-definition SIP/VoIP phone lines are very reliable, and up to 70% cheaper than legacy copper phone lines.
TeleBiz Mobiles & Gateways
SIM plans, accessories, signal boosters and commercial mobile voice/data gateways, operating over Telstra's wholesale mobile network. Our affiliate Telco company (1989 to 2007) amassed over 50,000 mobile phones and owned the #1 OEM-accredited mobile repair centre in northern Australia, winning numerous customer service excellence awards.
Satellite Phones
TeleBiz is an Australian regional market leader in sat phones. We are an authorised dealer for every brand of satellite phone and data terminal, on every major satellite voice/data network covering Australia and beyond.
Cybersecurity & IoT
For confidential cybersecurity and Internet of Things solutions, contact TeleBiz directly for information.